Buyer Protection
Your satisfaction and security are our top priorities. We've built comprehensive protections to ensure you get exactly what you pay for.
How We Protect You
Multiple layers of protection ensure your investment is safe and your expectations are met.
Money-Back Guarantee
If we don't deliver what was promised, you get a full refund. No questions asked.
On-Time Delivery
We guarantee delivery within the specified timeframe or you receive a partial refund.
Unlimited Revisions
Most packages include unlimited revisions until you're completely satisfied.
Secure Payments
Your payment is held securely and only released when you approve the final deliverable.
24/7 Support
Our customer success team is available around the clock to resolve any issues.
Quality Assurance
Every deliverable goes through our quality check process before reaching you.
Our Protection Policies
Clear, fair policies that put your interests first.
Refund Policy
Full refunds are available if work hasn't started or if deliverables don't match the service description. Partial refunds may apply for late deliveries or quality issues.
Revision Policy
Most services include 1-3 revisions. Additional revisions can be requested for complex changes or scope modifications.
Delivery Guarantee
We commit to delivering your project within the specified timeframe. Late deliveries result in automatic partial refunds.
Quality Standards
All work is reviewed by our quality assurance team before delivery. We maintain high standards across all service categories.
Dispute Resolution Process
If issues arise, we have a fair and transparent resolution process.
Direct Communication
First, we encourage direct communication to resolve any concerns quickly.
Mediation
Our customer success team mediates to find a fair solution for both parties.
Resolution
If needed, we make the final decision based on our protection policies.
Questions About Our Protection?
Our support team is here to help you understand your protections
Contact Support